Complex Sales Manager

Complex Sales Manager External ListingsSurabaya, East Java This role focuses on driving sales growth through strategic problem-solving and cross-departmental collaboration. The Complex Sales Manager will act as a key liaison between sales teams and critical operational departments, ensuring seamless resolution of guest inquiries and challenges while leveraging sales methodologies to enhance customer satisfaction and revenue outcomes. **About the Role** The position requires a proactive professional skilled in navigating complex sales scenarios and fostering strong interdepartmental relationships. You will directly support sales objectives by addressing operational hurdles and optimizing processes across Sales, Data Administration, and Accounting functions. **Key Responsibilities** - Coordinate with Sales, Data Administration, and Accounting teams to resolve guest calls, requests, and operational issues. - Apply sales techniques and strategies to overcome obstacles and improve customer experience. - Analyze sales data and departmental workflows to identify opportunities for efficiency and revenue enhancement. - Communicate effectively with stakeholders to align solutions with business goals. - Monitor and report on key performance indicators related to sales resolution and departmental collaboration. **Requirements** - Proven experience in a sales management or customer-facing role, with a focus on complex problem-solving. - Strong interpersonal skills to engage and influence cross-functional teams. - Ability to analyze data and operational processes to drive improvements. - Excellent communication and negotiation abilities. - Bachelor’s degree in Sales, Business Administration, or a related field (or equivalent experience). External Listings offers a dynamic work environment in Surabaya, East Java, where you can contribute to a growing sales organization.