Telesales (Balikpapan)

PT. JAYA BERSAMA SAPUTRA PERKASA is currently seeking a motivated and dynamic Telesales professional to join our team in Balikpapan, East Kalimantan. This role presents an excellent opportunity to contribute to our sales efforts and help drive business growth within our organization. The successful candidate will play a crucial part in generating new business opportunities and building strong customer relationships through effective telephone communication.

About the Role

The Telesales position involves proactively contacting potential customers to identify their needs, present our company's products or services, and ultimately secure sales. This role requires a proactive approach, excellent communication skills, and a strong drive to meet and exceed sales targets. You will be the primary point of contact for initial customer engagement, making a significant impact on our revenue generation.

Key Responsibilities

• Proactively identify and contact potential customers via telephone to generate leads and sales opportunities.
• Effectively present company products or services, highlighting their benefits and value proposition to potential clients.
• Build rapport with customers, understand their specific needs, and match them with the most suitable offerings.
• Negotiate terms and close sales deals in a professional and ethical manner.
• Maintain accurate and up-to-date records of all customer interactions and sales activities within the CRM system.
• Collaborate with internal teams to ensure a seamless customer experience and address any post-sale inquiries.
• Contribute to the development and refinement of sales strategies and processes.

Requirements

• Proven experience in a Telesales or similar sales role, demonstrating a track record of meeting or exceeding sales targets.
• Excellent verbal and written communication skills, with the ability to articulate complex information clearly and persuasively.
• Strong interpersonal skills, resilience, and a positive attitude, even when facing rejection or challenging situations.
• Ability to work independently and as part of a team, with a high level of self-motivation and initiative.
• Proficiency in using CRM software and other relevant sales tools.
• Basic understanding of sales processes and techniques.
• High school diploma or equivalent; additional sales training or qualifications are advantageous.

What We Offer

We provide a competitive compensation package and a supportive work environment focused on professional development. This role offers the chance to be part of a growing company and contribute directly to its success. We value dedication and performance, and we are committed to supporting our team members' career growth within the organization.