International Telemarketing

PT Young Indonesia Pratama is seeking amotivated professional for the International Telemarketing role based in Central Java. This position is integral to our marketing efforts, focusing on engaging with international clients and promoting our company's offerings. The role involves direct communication with potential customers to generate leads, provide information, and drive sales growth for our international markets. Success in this position requires a proactive approach, excellent communication skills, and a commitment to delivering a positive customer experience.

About the Role

The International Telemarketing position is a dynamic role centered on outbound calling to international prospects. You will be the primary point of contact for initial customer inquiries, responsible for presenting our products or services clearly and persuasively. This role demands a strong understanding of international markets and the ability to adapt communication styles to diverse audiences. Your efforts will directly contribute to expanding our global customer base and increasing revenue streams.

Key Responsibilities

• Conduct outbound telemarketing calls to international prospects identified through company-provided lists or campaigns.
• Effectively communicate product features, benefits, and pricing information to potential customers.
• Handle customer inquiries professionally, addressing questions and concerns promptly and accurately.
• Maintain detailed and accurate records of all customer interactions and sales activities.
• Collaborate with internal teams to ensure consistent messaging and support lead qualification processes.
• Adhere to company scripts and guidelines while striving to exceed call performance targets.

Requirements

• Previous experience in telemarketing, sales, or customer service, preferably within an international context.
• Excellent verbal and written communication skills in English (and potentially other languages relevant to target markets).
• Strong interpersonal skills and the ability to build rapport quickly with diverse individuals.
• Proficiency in using CRM systems and other relevant telephony software.
• Ability to work effectively in a fast-paced, target-driven environment.
• High school diploma or equivalent; additional education or certifications may be advantageous.