Administrative Officer

Administrative Officer Kompas Gramediais seeking a detail-oriented and organized Administrative Officer to join our team in Surabaya, East Java. This role is pivotal in ensuring the smooth processing and management of financial documentation and customer communications. The ideal candidate will play a key part in maintaining efficient administrative operations and supporting our customer service functions within the Surabaya region.

About the Role

You will be responsible for the core administrative tasks related to financial documentation and customer correspondence. Your primary focus will be on handling various types of billing documents and ensuring their accurate processing and delivery.

Key Responsibilities

• Process and manage various financial documents including invoices, receipts, and tax invoices.
• Prepare and dispatch necessary billing documents to customers located in the Surabaya area, ensuring hardcopy delivery where required.
• Monitor outstanding invoices and proactively follow up with customers to confirm payment status and resolve any discrepancies.
• Assist with general administrative tasks related to document preparation and customer communication.
• Maintain accurate records and ensure compliance with established administrative procedures.

Requirements

• High school diploma or equivalent; additional qualifications in business administration or a related field are advantageous.
• Proven experience in an administrative or customer service role, particularly involving document handling and customer communication.
• Strong attention to detail and excellent organizational skills to manage multiple tasks efficiently.
• Proficiency in using standard office software, including Microsoft Office Suite.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Knowledge of basic financial terminology and procedures is beneficial.
• Ability to work effectively within a team and independently.
• Residing or willing to work in the Surabaya area.