Livestream Operations Coordinator

IntrepidGroup is a leader in the industry, leveraging advanced marketing and technology capabilities to drive client success. We are experiencing rapid growth and are actively seeking a dedicated Livestream Operations Coordinator to join our dynamic team in Jakarta. This role is pivotal in ensuring the seamless execution of our client's livestream operations, supporting their retail presence through cutting-edge systems and tools.

About the Role

You will be responsible for managing the day-to-day operations of our client's livestream stores, ensuring a high-quality customer experience. This involves coordinating with internal teams and external partners to maintain smooth operations and leverage our advanced technological infrastructure effectively.

Key Responsibilities

• Oversee the operational execution of client livestream stores, ensuring smooth and professional broadcasts.
• Manage and coordinate with internal teams (e.g., marketing, tech support) and external vendors to resolve operational issues promptly.
• Utilize our advanced systems and tools to monitor store performance, track key metrics, and identify areas for improvement.
• Ensure adherence to company standards and procedures for livestream operations.
• Provide support and guidance to store managers and staff as needed.

Requirements

• Proven experience in livestream operations, retail management, or a related field.
• Strong understanding of digital marketing platforms and livestream technologies.
li>Excellent organizational and problem-solving skills.
• Ability to work effectively in a fast-paced, growing environment.
• Proficiency with relevant software and systems.