Staff Counter HP

Keysia Cell is seeking a dedicated Staff Counter HP to join our team in Denpasar, Bali. This role is pivotal in ensuring smooth customer interactions and efficient handling of HP product inquiries and transactions. The ideal candidate will possess a strong educational background and a genuine passion for providing excellent customer service within the dynamic retail environment of our company.

About the Role

The Staff Counter HP will serve as the primary point of contact for customers visiting our Denpasar location, focusing specifically on HP products. This position requires a professional demeanor, excellent communication skills, and a thorough understanding of HP's product offerings and services. The role involves managing customer inquiries, processing sales, and ensuring a positive shopping experience.

Key Responsibilities

• Actively engage with customers to understand their HP product needs and provide informed recommendations.
• Process sales transactions accurately and efficiently for HP products and related services.
• Handle customer inquiries regarding product specifications, warranties, and after-sales support.
• Maintain a clean, organized, and visually appealing counter area for HP products.
• Assist with basic product demonstrations and troubleshooting as required.
• Ensure all customer interactions adhere to company policies and maintain a professional standard.

Requirements

• Possesses a minimum educational qualification of a recent graduate or possesses equivalent relevant experience.
• Demonstrates strong verbal and written communication skills in Bahasa Indonesia and English.
• Shows a customer-centric approach with a proven ability to build rapport and resolve issues effectively.
• Has basic computer literacy and familiarity with point-of-sale systems.
• Displays a professional appearance and a positive, proactive attitude.
• Ability to work effectively within a team and independently as needed.

What We Offer

Keysia Cell offers a dynamic work environment within the retail sector. While specific details on compensation and benefits are not provided in the original snippet, the role provides an opportunity to contribute to a leading company in the region and develop skills in customer service and retail operations. Competitive compensation and benefits packages are typically offered for such positions, subject to company policy.