Front Desk / Receptionist

Jungle Padel,a dynamic company based in Denpasar, Bali, is seeking a dedicated Front Desk / Receptionist to join our team. This role is crucial for creating a positive first impression for all visitors and ensuring smooth operations at our front entrance. The ideal candidate will be the friendly face of our company, providing exceptional customer service and administrative support to both internal staff and external guests.

About the Role

The Front Desk / Receptionist will serve as the primary point of contact for all inquiries and visitors. This position requires a professional, organized individual who excels in communication and multitasking within a fast-paced environment. You will be responsible for managing the flow of people and information entering our premises.

Key Responsibilities

• Greet all visitors, clients, and employees in a warm, professional manner.
• Manage incoming and outgoing telephone calls, directing them appropriately and taking messages.
• Process check-ins and check-outs for any visitors or guests requiring access.
• Maintain accurate records of visitor sign-ins and manage access control systems.
• Provide general administrative support, including filing, data entry, and preparing documents.
• Assist with scheduling appointments and coordinating meetings or events.
• Ensure the reception area is clean, organized, and welcoming at all times.
• Handle inquiries about company policies, directions, or other general information.

Requirements

• Previous experience in a front desk, reception, or customer service role is highly desirable.
• Excellent verbal and written communication skills, with a professional telephone manner.
• Strong organizational skills and the ability to prioritize tasks effectively in a busy environment.
• Proficiency with standard office software (e.g., Microsoft Office Suite) and basic computer skills.
• Ability to work independently and as part of a team, demonstrating reliability and a positive attitude.
• High school diploma or equivalent; additional relevant training or certification is a plus.
• Professional appearance and demeanor that aligns with a welcoming company image.