Store Supervisor - Jamtangan.com

Catalyst isseeking a dynamic Store Supervisor to lead our Surabaya location and drive exceptional customer experiences while meeting key business objectives. This role is pivotal in ensuring operational excellence and fostering a positive shopping environment that encourages client loyalty and repeat business.

About the Role

The Store Supervisor will be responsible for overseeing daily store operations, managing staff, and implementing strategies to enhance customer satisfaction and achieve sales targets. This position requires a proactive leader capable of balancing customer service excellence with efficient store management.

Key Responsibilities

• Drive customer experience initiatives to meet and exceed client repurchase goals.
• Manage and optimize promotional activities and marketing offers to maximize sales impact.
• Ensure accurate inventory management and control stock levels effectively.
• Lead, train, and motivate store staff to deliver high-quality service.
• Maintain a clean, organized, and safe store environment.
• Monitor sales performance and implement corrective actions as needed.

Requirements

• Proven experience in retail management or a similar supervisory role.
• Strong leadership skills with the ability to manage and develop a team.
• Excellent customer service and problem-solving abilities.
• Ability to work effectively in a fast-paced retail environment.
• Basic understanding of inventory control and loss prevention principles.
• Strong communication and interpersonal skills.

What We Offer

Catalyst provides a challenging and rewarding work environment where you can grow your retail career. We offer opportunities for professional development and the chance to contribute significantly to our brand's success in the Surabaya market.