Watch Specialist

Catalyst isseeking a skilled Watch Specialist to join our team in Surabaya, East Java. This role involves developing a deep understanding of our watch brands and their features to effectively communicate their value to customers. The ideal candidate will possess strong product knowledge and excellent interpersonal skills to build trust and drive sales within our retail environment.

About the Role

The Watch Specialist will be responsible for representing Catalyst's watch brands professionally. This includes providing detailed information on product specifications, brand heritage, and current collections to both walk-in customers and those seeking advice. The role requires a proactive approach to customer engagement and a commitment to maintaining high standards of product presentation and knowledge.

Key Responsibilities

• Develop and maintain comprehensive knowledge of Catalyst's watch brands, including product lines, features, and brand stories.
• Engage with customers to understand their needs and recommend suitable watch options based on brand expertise.
• Ensure the watch display area is well-organized, visually appealing, and stocked with relevant information and promotional materials.
• Provide accurate and compelling information about product benefits, pricing, and available services.
• Collaborate with the sales team to support overall store objectives and customer satisfaction goals.

Requirements

• Proven experience in a watch retail or sales role, demonstrating strong product knowledge and customer service skills.
• Excellent communication abilities with a focus on building rapport and trust with customers.
• Deep interest in watches and a genuine passion for the brands represented.
• Ability to work effectively in a fast-paced retail environment and manage multiple customer interactions simultaneously.
• Attention to detail and a commitment to maintaining a professional and inviting store environment.

What We Offer

Catalyst provides a dynamic work environment where you can apply your watch expertise. We offer opportunities for professional development and the chance to be part of a team dedicated to delivering exceptional customer experiences. While specific benefits details are not provided, we recognize the value of our employees and strive to create a supportive workplace.