Store Manager

PlainVanilla Bakery, a leading name in Singapore's bakery industry, seeks a dynamic and experienced Store Manager to oversee the daily operations of one of our flagship locations. This pivotal role involves leading a dedicated team to ensure exceptional customer service, maintain high standards of product quality and presentation, and drive sales growth through effective store management. The ideal candidate will possess a passion for the bakery business, strong leadership skills, and a proven ability to optimize store performance.

About the Role

The Store Manager is accountable for the overall success of the store, encompassing staff management, customer satisfaction, and operational efficiency. This position requires a hands-on leader who thrives in a fast-paced environment and is committed to fostering a positive and productive team culture.

Key Responsibilities

• Directly manage daily store operations, including staff scheduling, workflow optimization, and inventory control.
• Provide comprehensive training, on-the-job guidance, and performance evaluations for all store personnel.
• Develop and implement strategies to enhance customer experience and drive sales growth.
• Analyze store performance data and operational metrics to identify areas for improvement and implement effective solutions.
• Ensure strict adherence to food safety, hygiene, and quality standards across all store activities.
• Collaborate with the bakery's leadership team to align store goals with broader business objectives.

Requirements

• Proven experience in a similar retail or hospitality management role, preferably within the food service industry.
• Strong leadership and interpersonal skills, with the ability to motivate, train, and develop a team.
• Excellent communication and problem-solving abilities.
• Proficiency in analyzing operational data and making data-driven decisions.
• Deep understanding of retail operations, inventory management, and loss prevention.
• Commitment to maintaining high standards of customer service and product quality.
• Ability to work flexible hours, including weekends and evenings, as required by store needs.