Food & Beverage Supervisor

Food & Beverage SupervisorExternal Listings Surabaya, East Java This role is pivotal in driving operational excellence within our Food and Beverage department. The Food & Beverage Supervisor will lead a team dedicated to delivering exceptional guest experiences through seamless service and meticulous attention to detail. You will be responsible for ensuring all staff members work cohesively to meet and exceed guest expectations, fostering a positive and productive work environment. **About the Role** As a Food & Beverage Supervisor, you will oversee daily operations to maintain high standards of service quality, staff performance, and adherence to established procedures. Your leadership will directly impact guest satisfaction and team morale, requiring a proactive approach to problem-solving and continuous improvement. **Key Responsibilities** * Lead and motivate a team of food and beverage staff to ensure efficient service delivery and guest satisfaction. * Monitor and maintain service standards, addressing any issues promptly to uphold the establishment's reputation. * Conduct regular inspections of staff grooming, attire, and service protocols to ensure compliance with company policies. * Collaborate with kitchen and front-of-house teams to coordinate service flow and resolve operational challenges. * Train and develop staff members on service techniques, product knowledge, and safety procedures. * Assist in inventory management and cost control initiatives to support profitability goals. **Requirements** * Proven experience in a supervisory role within the Food & Beverage industry, preferably in a similar setting. * Strong leadership skills with the ability to inspire and manage a diverse team effectively. * Excellent communication and interpersonal skills to interact positively with staff, guests, and management. * In-depth knowledge of food safety regulations, hygiene standards, and service best practices. * Ability to work flexible hours, including evenings, weekends, and holidays as required. * A commitment to fostering a team-oriented culture focused on guest satisfaction and operational efficiency. External Listings offers a dynamic work environment where your contributions will directly shape the guest experience and support the growth of our Food & Beverage operations.