Leader Store/ Supevisor

Cap Bali is seeking a dynamic and experienced Leader Store/Supervisor to join our team in Denpasar, Bali. This role is pivotal in ensuring the smooth daily operations of our store, driving sales performance, and providing exceptional customer service. The ideal candidate will bring a proactive approach to managing store staff, maintaining inventory, and upholding our brand standards within this vibrant retail environment.

About the Role

The Leader Store/Supervisor will be responsible for leading a team of store associates, optimizing operational efficiency, and achieving sales targets. This position requires a hands-on manager capable of handling day-to-day challenges while fostering a positive and productive work atmosphere. The successful candidate will play a key role in translating Cap Bali's retail vision into tangible results on the shop floor.

Key Responsibilities

• Direct and motivate store staff to ensure high productivity and adherence to company policies.
• Manage inventory levels, stock replenishment, and loss prevention procedures.
• Deliver outstanding customer service, resolving inquiries and complaints effectively.
• Monitor sales performance and implement strategies to boost revenue and profitability.
• Maintain store cleanliness, visual merchandising standards, and overall operational readiness.
• Collaborate with the management team on promotional activities and store initiatives.

Requirements

• Minimum educational qualification: Bachelor's degree in Business Administration, Retail Management, or a related field.
• Proven experience of 3+ years in a supervisory or leadership role within the retail sector.
• Strong leadership skills with the ability to train, mentor, and manage a diverse team.
• Excellent communication and interpersonal skills to engage with customers and staff.
• Ability to work flexible hours, including weekends and evenings as required.
• Deep understanding of retail operations, sales techniques, and customer relationship management.

What We Offer

Cap Bali provides a supportive work environment focused on professional development and team collaboration. While specific details on benefits and compensation are not detailed in this description, we offer opportunities for career growth, ongoing training, and a dynamic workplace culture within the Bali retail scene.