Placement Support

Igloo is seekinga dedicated Placement Support to join our dynamic team in Jakarta. This role is pivotal in ensuring the seamless administration and coordination of placement activities, providing essential support to both internal teams and external partners. The ideal candidate will thrive in a fast-paced environment, leveraging their organizational skills and technical proficiency to maintain high standards of service delivery.

About the Role

The Placement Support position involves providing comprehensive administrative assistance to the placement team. This includes managing documentation, coordinating schedules, and facilitating communication across various stakeholders. The role requires a proactive individual capable of handling multiple tasks efficiently while maintaining meticulous attention to detail.

Key Responsibilities

• Provide essential administrative support to the placement team, ensuring smooth operations.
• Track and manage Service Level Agreements (SLAs) effectively, ensuring timely resolution of issues.
• Maintain accurate records and documentation related to placement activities.
• Coordinate schedules and meetings for placement team members and external partners.
• Utilize technology tools proficiently to manage information and processes.
• Assist in the preparation of reports and presentations as required.

Requirements

• Proven experience in an administrative or support role, preferably within a placement or operations environment.
• Strong organizational skills and the ability to prioritize tasks in a fast-paced setting.
• Tech-savvy with proficiency in relevant software applications (e.g., document management, communication platforms).
• Excellent communication and interpersonal skills to interact effectively with diverse teams.
• Ability to track multiple SLAs and meet deadlines consistently.
• Attention to detail and a commitment to accuracy in all tasks.