Export Import Coordinator

MatchaTalent is partnering with a well-established integrated logistics and supply chain company based in Surabaya, East Java. This organization specializes in providing comprehensive end-to-end logistics solutions, including customs brokerage, international freight forwarding, warehousing, cargo distribution, and specialized supply chain management services. They leverage their extensive network and expertise to streamline complex global trade operations for their clients.

About the Role

The Export Import Coordinator will play a pivotal role in managing the company's international trade activities. This position involves ensuring the smooth flow of goods across borders, from initial shipment planning through final delivery, while maintaining strict compliance with all relevant regulations and procedures.

Key Responsibilities

• Coordinate and manage all export and import documentation, ensuring accuracy and completeness for customs clearance.
• Communicate effectively with shipping lines, freight forwarders, customs brokers, and other logistics partners to track shipments and resolve any issues.
• Process and verify commercial invoices, packing lists, bills of lading, and other critical shipping documents.
• Monitor shipment status and provide timely updates to internal stakeholders and clients.
• Ensure adherence to international trade regulations, Incoterms® rules, and company policies throughout the shipping process.
• Assist in resolving customs-related inquiries and potential delays.

Requirements

• Minimum of 2 years of proven experience in export/import coordination, freight forwarding, or a related logistics function.
• Strong understanding of international shipping procedures, documentation requirements (including bills of lading, invoices, packing lists), and customs regulations.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with internal teams and external partners.
• Proficiency in using logistics management software and Microsoft Office Suite (Excel, Word, Outlook).
• Attention to detail and strong organizational skills to manage multiple shipments and priorities effectively.
• Relevant educational background in logistics, supply chain management, business administration, or a related field.