Account Director

The Account Director role at External Listings in Surabaya, East Java, is pivotal in driving the success of assigned property accounts. This position requires a strategic leader who can oversee the comprehensive management of key client relationships, ensuring alignment with overall business objectives and maximizing revenue generation. The ideal candidate will possess a deep understanding of the property market and a proven track record in developing and executing effective account strategies to foster growth and profitability.

About the Role

The Account Director will be responsible for the holistic management of designated property accounts, acting as the primary point of contact and strategic partner for clients. This role involves developing and implementing tailored account strategies designed to enhance client satisfaction, increase market share, and drive sustainable business expansion. Success hinges on building strong, collaborative relationships with clients and internal teams to achieve ambitious revenue targets.

Key Responsibilities

• Develop and execute comprehensive account strategies to maximize business opportunities and revenue growth for assigned property portfolios.
• Provide proactive and responsive account management support, ensuring client needs are met and expectations are exceeded.
• Identify and capitalize on new business opportunities within existing accounts through targeted initiatives and relationship nurturing.
• Collaborate closely with internal teams (e.g., marketing, operations, finance) to align account activities with company goals and deliver exceptional client experiences.
• Monitor market trends, competitor activity, and client performance metrics to inform strategic decisions and optimize account value.
• Present account performance reports and strategic recommendations to senior management and clients.

Requirements

• Proven experience in account management or a similar strategic sales role, preferably within the property or real estate sector.
• Demonstrated ability to develop and implement effective account strategies that drive revenue growth and client retention.
• Exceptional communication, negotiation, and interpersonal skills to build and maintain strong client relationships.
• Strong analytical skills to interpret market data, performance metrics, and client feedback to inform strategic actions.
• Ability to work independently and collaboratively in a dynamic, fast-paced environment.
• Relevant tertiary qualifications in business, marketing, or a related field are advantageous.