Claim Body Repair (Insurance)

PT Klase Auto Graha is seeking a skilled Claim Body Repair specialist to join their team in Jakarta. This role involves managing the repair process for vehicles involved in insurance claims, ensuring efficient and high-quality restoration while adhering to company and insurance provider standards. The successful candidate will play a crucial part in resolving customer concerns and maintaining the company's reputation for reliable service.

About the Role

The Claim Body Repair position requires a professional with a strong background in automotive body repair and a thorough understanding of insurance claim procedures. The role focuses on assessing damage, coordinating repairs, and ensuring vehicles are returned to a safe and roadworthy condition promptly and cost-effectively.

Key Responsibilities

• Process insurance claims for vehicle body damage according to established procedures and timelines.
• Inspect damaged vehicles to accurately assess the extent of body repair needed.
• Coordinate with insurance adjusters, customers, and repair facilities to manage the repair process.
• Ensure all repairs meet quality standards and comply with relevant safety regulations.
• Maintain detailed records of repairs, parts used, and associated costs for each claim.
• Communicate effectively with stakeholders regarding claim status and resolution.

Requirements

• Proven experience in automotive body repair, preferably within an insurance claims environment.
• Strong knowledge of vehicle body structures, repair techniques, and common damage types.
• Understanding of insurance claim processes and terminology.
• Excellent communication and interpersonal skills to interact with customers, adjusters, and repair partners.
• Ability to work efficiently under pressure and manage multiple claims simultaneously.
• Attention to detail and a commitment to quality workmanship.
• Relevant certifications or qualifications in automotive repair are advantageous.